B2B Buyer FAQ
Q1: What are the primary advantages of choosing a factory direct supply model for home decoration metal furniture?
A: The main benefits include significant cost savings by eliminating intermediary margins, improved profit margins for your business, enhanced quality control through direct specification, greater customization flexibility on designs, finishes, and branding, and more responsive communication leading to fewer errors and faster problem resolution.
Q2: How can I verify the quality and reliability of a home decoration metal furniture factory before placing a large order?
A: Key steps include: requesting detailed company certifications (e.g., ISO, BSCI), insisting on physical or virtual factory audits, asking for references from existing international clients, ordering comprehensive product samples to assess finish, stability, and packaging, and reviewing their portfolio for experience in your required style.
Q3: What is the typical process for customizing a product, and what lead times should I expect?
A: The process usually involves: 1) submitting your design concept or modifications, 2) receiving technical drawings and a quotation, 3) approving a prototype sample, 4) mass production, and 5) shipping. Lead times vary but typically range from 30-60 days for production after sample approval, excluding shipping. Clear communication at the prototype stage is critical to avoid delays.
Q4: What logistical and trade terms should I be prepared for when importing directly?
A: Be familiar with International Commercial Terms (Incoterms) like FOB (Free on Board) or EXW (Ex Works). You will typically need to handle or appoint an agent for international shipping, insurance, and import customs clearance (including duties and taxes). A reliable factory will provide all necessary shipping documents, such as the commercial invoice, packing list, and bill of lading.



